top of page
Frequently asked questions
What is the recommended frequency for servicing my watch

Various manufacturers offer varying service intervals. The conventional industry norm typically falls within the 3-5 year range. Nevertheless, owing to recent innovations in watchmaking, like the silicon hairspring, these durations can be significantly extended. To illustrate, Rolex currently recommends a 10-year service gap for their modern calibers. The frequency of service required also hinges on your watch's usage. If you'd like to inquire about the recommended service interval for a specific watch, please feel free to reach out through our "contact" section.

Can you repair any watch, no matter how damaged?

In short, no. Most watches can be repaired, no matter how damaged they are – in general, the more damage a watch has sustained, the more costly it will be to repair. In some cases, the cost of repair would exceed the cost of replacing the watch, in which case it makes more sense to do this. Furthermore, as watches become older, the availability of compatible parts gets smaller, making them harder to repair. 

Will I have to Pay import Taxes? 

If you are based outside of the EU, you may also have to pay import/export duties and/or other taxes, fees and charges applied by customs or other authorities. You may also need to make certain declarations and/or pay additional fees if your watch incorporates particular materials (for example, but without limitation, exotic skin straps or precious stones). You must comply with all laws and regulations of your country as well as the country to which you are sending your watch in this regard. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. If you are unsure about whether these charges and/or declarations might apply to your order, you should contact your local tax or customs office for further information prior to sending your watch to us. We shall not be liable to you if you fail to comply with these obligations.

What is the estimated shipping time for my watch, and when can I expect it to be delivered?

As you may know, in recent years, the world has faced political instability. Shipping times depend on many factors. We aim to ship your watch quickly, but things like strikes, public holidays, or unexpected events can impact shipping times. For each order, a consultant will let you know when the watch will be shipped and give you an estimate of how long it will take to reach you.

Where do you ship?

The answer is very similar to the "What is the estimated shipping time for my watch, and when can I expect it to be delivered?" question, it depends. We ship in the Eu & EEA, uSA, Uk, Canada, australia and Japan. Also we ship to some countries in asia and latin america but please contact us prior to the order in order to confirm.

We do not ship to Russia, africa and some countries in the middle east (Developed countries Such as SaudI arabia, UAE, Qatar, kuwait and oman are excluded from this policy).

Can I use my vintage watch like any other new watch?

The short answer is no. The long answer is "It depends". Watches such as rolex, TUdor and other, more rugged watches are made to be more utilitarian and are more durable, additionally watchmakers can test for water resistance. If you buy a dress watch, even though it may say "water proof" or "water resistant" we definitely do not recommend  you use it in a wet environment. 

Also we do not think it is a good idea to use any vintage watch in wet environments, environments with strong magnetism, toxic or corrosive substances and so on. 

We feel that when you buy a vintage piece you should cherish it and care for it to pass it on to the next generation. you can always buy a new rolex submariner to use it for work but you will probably find it difficult to buy a vintage patek phillipe.

bottom of page